Privacy Policy
Privacy Policy
Olga Luxe Travel
Last updated: [01/09/2025]
1.0 Introduction
Olga Luxe Travel (“we”, “us”, “our”) is a digital travel brand offering curated travel itineraries, destination guides, travel planning resources, and optional consultation services.
We operate through olgaluxe.com and related platforms, providing customers with digital products and travel inspiration.
We fully endorse and comply with all applicable privacy laws, including the Australian Privacy Act, the GDPR (for EU customers), and other international standards.
We support the core privacy principles that personal data must be:
2.0 Your Personal Data
We take your privacy seriously and always aim to handle your data responsibly and securely. If you have concerns about how we use your personal data, please contact us using the details at the end of this policy.
2.1 What do we use your personal information for?
We use your information for:
Marketing & Communication
(If you decide to book in the future)
We may use analytics to:
2.2 What information do we collect and how?
We collect information when you:
We retain your personal information only as long as necessary:
2.4 How do we protect your personal information?
We take reasonable and industry-standard steps to protect your information, including:
We do not store your credit card details.
2.5 What happens if there is a data breach?
If a data breach occurs that may affect your rights or privacy, we will:
2.6 Do we disclose information to third parties?
We do not sell or trade your data.
We share information only with trusted service providers who assist with:
2.7 Transfer of data internationally
Because we use global service providers (e.g., Meta, Google, Stripe), your information may be transferred outside your home country.
These transfers are protected by appropriate safeguards such as:
We use your data to process and deliver your purchases under the legal basis of:
We will only send you marketing emails if you:
The legal basis is:
We may use automated analytics to:
4.0 Visitors to Our Website
When you visit our website, we collect non-identifying data such as:
4.1 Cookies
Our website uses cookies and tracking technologies including (but not limited to):
You can disable cookies at any time in your browser.
5.0 Social Media & Sharing Tools
Our website and social media platforms may include:
Olga Luxe Travel is not responsible for external platforms or third-party policies.
6.0 Call Recording
Olga Luxe Travel does not record phone calls.
Any communication through phone, Instagram DMs, or email is stored only for customer support purposes.
7.0 Updates to This Privacy Policy
We regularly review and update this policy.
Any changes will be published on this webpage with a new “Last updated” date.
8.0 Access, Correction, or Removal of Your Data
You have the right to:
9.0 The Right to Lodge a Complaint
If you are not satisfied with how we handle your data, you may contact the supervisory authority in your country.
Common authorities include:
10.0 Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact:
Olga Luxe Travel
Email: [email protected]
Website: https://olgaluxe.com
Olga Luxe Travel
Last updated: [01/09/2025]
1.0 Introduction
Olga Luxe Travel (“we”, “us”, “our”) is a digital travel brand offering curated travel itineraries, destination guides, travel planning resources, and optional consultation services.
We operate through olgaluxe.com and related platforms, providing customers with digital products and travel inspiration.
We fully endorse and comply with all applicable privacy laws, including the Australian Privacy Act, the GDPR (for EU customers), and other international standards.
We support the core privacy principles that personal data must be:
- Processed lawfully, fairly and transparently
- Collected for specific and legitimate purposes
- Adequate, relevant, and limited to what is necessary
- Accurate and kept up to date
- Retained only as long as necessary
- Processed securely to maintain confidentiality and integrity
2.0 Your Personal Data
We take your privacy seriously and always aim to handle your data responsibly and securely. If you have concerns about how we use your personal data, please contact us using the details at the end of this policy.
2.1 What do we use your personal information for?
We use your information for:
Marketing & Communication
- Sending travel tips, itinerary updates, promotions, Black Friday deals, and new product launches
- Delivering newsletters, funnel content, or quiz results you opted into
- Running advertising campaigns via Meta (Facebook/Instagram), Google, and similar platforms
- Sending purchased travel itineraries
- Delivering downloadable guides and digital bundles
- Providing customer service
(If you decide to book in the future)
- Communicating with you
- Understanding your travel needs
- Providing recommendations
We may use analytics to:
- Understand visitor behaviour
- Improve website performance
- Analyse product interest
2.2 What information do we collect and how?
We collect information when you:
- Download a free guide
- Enter a quiz or funnel
- Subscribe to our newsletter
- Purchase a digital travel itinerary
- Contact us via email, website forms, or social media
- Interact with ads (Meta, Google, Pinterest, etc.)
- Name
- Email address
- Payment details (processed securely by third parties)
- Country/location (non-identifying)
- Preferences for travel destinations
- Website behaviour (via cookies, pixels, analytics)
- Passport details
- Health data
- Special-category GDPR data
- Physical address (unless provided voluntarily)
- Children’s data knowingly
We retain your personal information only as long as necessary:
- Email marketing data: until you unsubscribe
- Purchase records: as required for tax and accounting laws
- Customer support messages: for reasonable business operations
2.4 How do we protect your personal information?
We take reasonable and industry-standard steps to protect your information, including:
- Secure servers
- Encryption where required
- Password-protected systems
- Limited access by authorised personnel only
We do not store your credit card details.
2.5 What happens if there is a data breach?
If a data breach occurs that may affect your rights or privacy, we will:
- Notify the appropriate supervisory authority within legally required timeframes
- Notify you without undue delay, if the breach poses a significant risk
2.6 Do we disclose information to third parties?
We do not sell or trade your data.
We share information only with trusted service providers who assist with:
- Payment processing
- Email marketing
- Funnel and quiz delivery
- Website analytics
- Advertising (Meta/Google)
- Cloud hosting (such as Tilda or other providers)
2.7 Transfer of data internationally
Because we use global service providers (e.g., Meta, Google, Stripe), your information may be transferred outside your home country.
These transfers are protected by appropriate safeguards such as:
- Standard contractual clauses (for GDPR)
- Internationally recognised security frameworks
We use your data to process and deliver your purchases under the legal basis of:
- Contract (necessary to provide the product you purchased)
- Legitimate interest (customer service, product delivery)
We will only send you marketing emails if you:
- Explicitly subscribe, or
- Provide a soft opt-in (for example, downloading a free guide)
The legal basis is:
- Consent (active opt-in)
- Legitimate interest (soft opt-in, where permitted)
We may use automated analytics to:
- Tailor content or recommendations
- Improve advertising relevance
- Segment audiences
4.0 Visitors to Our Website
When you visit our website, we collect non-identifying data such as:
- IP address
- Browser type
- Pages viewed
- Time spent
- Device information
4.1 Cookies
Our website uses cookies and tracking technologies including (but not limited to):
- Facebook Pixel
- Google Analytics
- TikTok Pixel (if installed)
- Email marketing tracking
- Tilda cookies
You can disable cookies at any time in your browser.
5.0 Social Media & Sharing Tools
Our website and social media platforms may include:
- Share buttons
- Embedded content (video, posts)
- Links to Instagram, Facebook, YouTube, TikTok, Pinterest
Olga Luxe Travel is not responsible for external platforms or third-party policies.
6.0 Call Recording
Olga Luxe Travel does not record phone calls.
Any communication through phone, Instagram DMs, or email is stored only for customer support purposes.
7.0 Updates to This Privacy Policy
We regularly review and update this policy.
Any changes will be published on this webpage with a new “Last updated” date.
8.0 Access, Correction, or Removal of Your Data
You have the right to:
- Request a copy of the personal data we hold
- Correct inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Withdraw marketing consent at any time
9.0 The Right to Lodge a Complaint
If you are not satisfied with how we handle your data, you may contact the supervisory authority in your country.
Common authorities include:
- Australia: Office of the Australian Information Commissioner (OAIC)
- https://www.oaic.gov.au/
- Europe (GDPR): Your national Data Protection Authority
- https://edpb.europa.eu/about-edpb/about-edpb/members_en
- USA: Federal Trade Commission
- https://www.ftc.gov/
10.0 Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact:
Olga Luxe Travel
Email: [email protected]
Website: https://olgaluxe.com
